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Privacy Policy

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Last updated: May 2026

Introduction

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Askpi Systems (Pvt) Ltd ("we", "us", "our") at askpisystems.com (the "Site").

By using our Site, you agree to the collection and use of information in accordance with this policy. We are committed to ensuring your privacy is protected.

Information We Collect

Device Information

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages or products you view and how you interact with the Site. We collect this "Device Information" using:

  • Cookies — data files placed on your device that often include an anonymous unique identifier.
  • Log files — track actions on the Site and collect data including IP address, browser type, ISP, referring/exit pages, and date/time stamps.
  • Web beacons, tags and pixels — electronic files used to record information about how you browse the Site.

Order Information

When you make or attempt to make a purchase through the Site, we collect: your name, billing and shipping address, payment information, email address, and phone number ("Order Information").

"Personal Information" in this policy refers collectively to both Device Information and Order Information.

How We Use Your Information

We use Order Information to fulfil orders placed through the Site — including processing payment information, arranging shipping, and providing invoices and order confirmations. We also use it to:

  • Communicate with you about your order or enquiry
  • Screen orders for potential risk or fraud
  • Provide you with relevant information about our products and services where you have consented

We use Device Information to help screen for potential risk and fraud (particularly your IP address), and to improve and optimise our Site through analytics about how customers browse and interact with it.

Sharing Your Information

We share your Personal Information with select third parties to help us operate our Site and fulfil orders. This includes:

  • ChopChop Network — our e-commerce platform provider. You can review their privacy policy at chopchop.pro.
  • Google Analytics — to help us understand how customers use our Site. You can opt out at tools.google.com/dlpage/gaoptout.
  • Courier partners — to arrange delivery of your orders island-wide.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information (such as a subpoena or search warrant), or to otherwise protect our rights.

Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising through the following platforms:

You can also opt out of some services by visiting the Digital Advertising Alliance's opt-out portal at optout.aboutads.info.

Do Not Track: We do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you, and to request that it be corrected, updated, or deleted. To exercise this right, please contact us using the details below.

If you are an EEA resident, note that we process your information in order to fulfil contracts we have with you (e.g. when you place an order), or to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to Sri Lanka.

All users may request a copy of, correction to, or deletion of their personal data at any time by contacting us directly.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. You may request deletion of your data at any time by contacting us.

Minors

This Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post any changes on this page with an updated revision date. Your continued use of the Site after any changes constitutes acceptance of the revised policy.

Contact Us

For more information about our privacy practices, questions, or to make a complaint, please contact us.

200A Stanley Thilakarathna Mawatha, Nugegoda, Sri Lanka